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Customer's Guide to Reopening: Home

We are at HPCON ALPHA. The physical library is open with limited hours.
What do we offer virtually? Will we ever "get back to normal?"

Standard disclaimer that this is a work in progress, and if you have questions, email Ann Holman.

Relation Between HPCON and Available Space / Services

HPCON Levels

  • Delta
    • Severe, Widespread community transmission
    • Physical DML is closed
    • All services offered virtually
  • Charlie 
    • Substantial, Sustained community transmission
    • Physical DML is closed
    • All services offered virtually
  • Bravo (Current HPCON)
    • Moderate, Increased community transmission
    • DML is open with limited hours, limited staff (1-2 on-site)
    • Majority of services offered virtually
  • Alpha
    • Limited, Community transmission beginning
    • DML is open with limited hours, limited staff (2-4 on-site)
  • Zero (0)
    • Routine, No community transmission
    • DML resumes regular hours, full staff on-site
    • Majority of services offered on-site; staff telework determined on a case-by-case basis

Reopening FAQ

What DML reopening questions do you have?
Email Ann Holman.

Virtual Services offered during HPCON Charlie / Bravo / Alpha

HPCON Bravo / Alpha: On Site Services

Book Checkout

  • Search the library catalog to see if we have the book in print. If we do:
    • Preferred Option: Email us the title and call number.
    • Backup Option: Write down the call number or print the record and bring it in to us.
  • We'll pull the book for you, check it out, and arrange pickup if necessary.

Book Return

  • If you're returning a book, place it on the bookcase next to the library workroom. It's labeled by the day of the week.

Command Clearance / Check Out

  • Go to the circulation desk. If you have a name that can be misspelled, show us your CAC.
  • We'll check the library catalog to see if you have any books checked out. If you do, you'll need to return them first.
  • We'll also check our list of remote access (EZproxy accounts). If you have one, we'll email you information on virtual library access within Military medicine.

HPCON Bravo / Alpha: Computer Use & Study Tables

Fourteen computer workstations are available first come / first serve.

  • First priority: Customers doing library work, staff training, job related computer work. We don't have the space for you to hang out before your shift.
  • We'll reevaluate whether or not we need to set time limits at monthly intervals.
  • We're distributing disinfecting wipes at the circulation desk. Disinfect your keyboard / mouse before use.

Four Study Tables are available on a first come / first serve basis.

  • Two are near power outlets.
  • Unfortunately, we have no group meeting space available.

Contact the Darnall Medical Library (DML)

For WRNNMC Healthcare Providers
For WRNNMC Patients
  • TRICARE Appointment Line: 855-227-6331
  • Walter Reed NMMC Main Phone: 301-295-4611
  • TRICARE Health Services (includes phone numbers)

Researching a Medical Condition?
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Our Partners

Map: Physical Distancing



Disclaimer: The appearance of hyperlinks does not constitute endorsement by the Department of Defense, Defense Health Agency of non-U.S. Government sites or the information, products, or services contained therein. Although the Darnall Medical Library, WRNMMC may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such hyperlinks are provided consistent with the stated purpose of this website.

Darnall Medical Library | Walter Reed NMMC | Building 1, Room 3458 | 8955 Wood Road | Bethesda, MD 20889 | 301-295-1184/85 | Open Monday-Friday, 0700-1630

After-hours access to the library is available to WRNMMC Staff via the CDO at 301-295-4611.